Understanding documentation requirements ensures smooth booking and avoids last-minute hassles. Here's what you need based on actual rental experiences.
For Individual Bookings: Valid Government ID: Aadhar Card, Driving License, Passport, or Voter ID Contact Details: Working mobile number and email address Address Proof: Required by most companies for verification Advance Payment Receipt: UPI/bank transfer confirmation
For Corporate Bookings: Company authorization letter on letterhead GST number for invoice Contact person's ID proof Purchase order (if applicable) Driver Documentation (Provided by Rental Company): When you book tempo traveller rental in Delhi, the company should provide: Driver's valid commercial license Vehicle registration certificate (RC) Insurance papers (comprehensive coverage) Pollution Under Control (PUC) certificate Permit for interstate travel (if going outside Delhi) Emergency contact numbers
Booking Process Documentation: Written Agreement: Always insist on a written contract mentioning pickup time, destination, pricing, fuel policy, and cancellation terms Payment Receipt: Keep digital and physical copies Vehicle Details: Note down vehicle number, driver name, and contact Real Experience Tip: During my Rajasthan trip booking, I created a simple checklist and verified all documents before the vehicle arrived. This saved us from a situation where the original driver called in sick, and the replacement didn't have proper interstate permits: we caught this early and got it resolved. Security Deposit: Some companies ask for ₹2,000-5,000 refundable security deposit. Ensure you get a receipt and clarity on the refund process.
Red Flags to Avoid:
Companies not asking for any ID proof No written agreement Driver without commercial license Vehicle without proper insurance