Overview Amar Infotech successfully designed and implemented a Custom Visa Booking Solution tailored for both travel agents and end customers, delivering a comprehensive platform for streamlined visa application and booking. This B2B+B2C solution enables agents to manage visa bookings for their clients while also allowing customers to directly explore, apply, and track their visa requests online.
Challenges Before collaborating with Amar Infotech, the client faced operational limitations:
Manual handling of visa bookings with no centralized system. Difficulty managing customer and agent-specific workflows. No real-time visibility into visa status and traveler information. Absence of a self-service portal for direct customers. Limited reporting, invoicing, and agent markup configuration. These issues created delays, increased operational overhead, and constrained the client’s ability to scale their visa services.
Originally Published Here.