Since 2011, Robust Insight has been a trusted partner for businesses worldwide, transforming complex data into actionable strategies that drive growth. Based in North Lincolnshire and led by Scott Owens CMRS Dip (MRS) BA (Hons), Robust Insight delivers tailored market research services that empower organizations to make informed decisions. As a Market Research Society (MRS) Company Partner, we combine cutting-edge methodologies with deep industry expertise to deliver insights that resonate across sectors like healthcare, education, and consumer goods.
Our Mission and Services At Robust Insight, our mission is to turn data into impact. We specialize in custom market research panels, employee engagement surveys, and consumer behavior studies, ensuring businesses gain a clear understanding of their customers, employees, and markets. Our UK-based and international panels provide both quantitative and qualitative feedback, targeting specific demographics to deliver reliable, high-quality data. Whether you’re launching a new product or optimizing customer experiences, our research uncovers pain points, trends, and opportunities to enhance satisfaction and loyalty.
Our process begins with understanding your strategic goals, followed by designing bespoke surveys using state-of-the-art analytics software. We employ advanced techniques to analyze data, delivering clear, visually engaging reports that highlight key insights. Clients like IBA, who commissioned a high-profile study on proton therapy in cancer care, praise our ability to manage complex projects and deliver on time. Our 7-stage brand/purchase ladder evaluates brand awareness and consideration, helping businesses refine their market positioning.
Competitive Advantage Robust Insight competes with agencies like Shift Insight and Insight UK Ltd. Shift Insight focuses on education and sustainability, offering evidence-based research but with a narrower scope than Robust Insight’s cross-industry expertise. Insight UK Ltd provides IT-focused solutions and corporate training, which overlaps minimally with our research-driven approach. Unlike larger agencies, our lean, associate-based model—leveraging specialists in data analysis and design—ensures personalized service without sacrificing scalability. Scott Owens’ hands-on leadership in every project guarantees consistency and accountability, a hallmark of our success since 2011.
While competitors may rely on generic survey tools, Robust Insight’s bespoke questionnaires and pre-qualified panels ensure precise, actionable results. For example, our work with Business Hive uncovered critical customer insights that shaped their long-term strategy. Our adherence to the MRS Code of Conduct and affiliations with the Independent Consultants Group (ICG) and Business Intelligence Group (BIG) reinforce our commitment to integrity and professionalism.
Why Choose Robust Insight? Tailored Solutions: Custom research designed to align with your unique business challenges and goals.
Actionable Insights: Clear, visually compelling reports that translate data into strategic recommendations.
Expert Leadership: Scott Owens, a full MRS member, personally oversees every project for quality assurance.
Global and Local Reach: Access UK-specific and international panels for comprehensive market insights.
Proven Results: Testimonials highlight our precision, timeliness, and impact, with clients like Professor William Scott-Jackson commending our ability to simplify complex research.
Conclusion Robust Insight stands out in the market research landscape by delivering data-driven solutions that empower businesses to thrive. Whether you need to understand consumer behavior, enhance employee engagement, or validate a new product, our innovative approach and commitment to excellence ensure impactful results. Contact us at scott@robust-insight.co.uk or call 01469 640558 to explore how Robust Insight can elevate your business with insights that drive growth. Visit our website to learn more and start transforming data into action today.