Chatbots answer questions - reactive, script-based. AI agents are different - they act autonomously, complete multi-step tasks, make decisions, and interact with other tools without constant input. Think 'digital employee' vs 'answering machine.'
Real use cases now:
End-to-end workflow automation Query handling + resolution (not just answers) Multi-agent systems collaborating on tasks
Been reading up on this at Bitdeal lately and it's interesting how fast the shift is happening. Curious what others think - is this solving real problems or still early hype? Anyone implemented one?